Refund Policy

All the plan services will be provided to the customer digitally via the Internet.

If you have any questions about this policy, please contact us.

Clary Bills Solution
Address: 55 Woodbine St, Coram, NY 11727
Email: info@clarybillssolution.us
Phone: (934) 203-2614

Our esteemed clients must take a moment to read and familiarize themselves with our Refund Policy mentioned below. We ensure the refunds in order to provide the highest level of service possible, such that they attain the utmost benefits every time. We try our level best to offer quality services that match every aspect of the business of our customers. We make refunds on payments for any design as a courtesy to the client; however, our internal management reserves the complete right to reject the refund request of any customer.

The refund policy for a new purchase is covered by a 30-day money-back guarantee where we refund your money if you are dissatisfied with our work. In the case where a client is not completely satisfied with our services, we can provide a refund, which takes a maximum of 30 working days where we process in the client’s account either by credits or direct deposit through the bank account.

All refunds will be issued to the original credit or debit card as provided. Refunds for all website and unsatisfied work issues will be made with the proper approval of the client. The customer needs to specify the details of the account and reason to the associates after which we will proceed as per requirements. The refund and cancellation will be generally issued in the following circumstances-

• Non-Delivery Of The Service: Due to unforeseen circumstances or technical delays, there might be instances where the project delivery is delayed. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing Department in writing within 14 days from the agreed-upon delivery date.
• Unmet Expectations or Scope Changes: If you feel the service provided does not align with the agreed-upon project scope, claims regarding such issues must be submitted to our Technical Support Department. We work closely with our clients and offer revisions to ensure satisfaction. However, if we fail to deliver according to the mutually agreed scope of work, you may be eligible for a partial or full refund. Failure to communicate concerns within 30 days of project milestone delivery may result in a refund decline.
• Major Defects or Bugs: Although all our development and design projects are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Team’s approval. We keep the right to rectify the error or defect within a reasonable timeframe (typically 72 hours). If any deficiency is approved and we fail to correct it, a refund or credit will be issued in proportion to the defective work. Please be advised that temporary access to your server or accounts may be requested by our technicians in order to identify and fix the possible issues. Refusal to provide access will result in your inability to qualify for a refund.
• Service Not-As-Described: Such issues should be reported to our Technical Support Department within 30 days from the date of milestone completion. Clear evidence must be provided proving that the delivered work is not as it was described in the initial project agreement. Complaints which are based merely on a change of mind or false expectations outside the scope of work are not honored.

Children Policy- Only persons age 18 or older have permission to access our Product. Our Products do not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 13 without verification of parental consent, we take steps to remove that information and cancel the order immediately.

If you have any questions about this policy, please contact us.

Clary Bills Solution
Address: 55 Woodbine St, Coram, NY 11727
Email: info@clarybillssolution.us
Phone: (934) 203-2614